Ken Crutchfield

For a legal innovator, it is important to understand what success look likes for the larger organization.

The movie 'Moneyball' has some lessons to impart about benchmarking AI in legal.

When the switch flips, it flips quickly.

Bad phrasing and imprecise word choices can lead to faulty output when it comes to GenAI.

It isn't all hallucinations.

AI is all around us. Change isn’t always comfortable, but it is inevitable.

Coming up with productivity improvements may need to be measured from the perspective of staying competitive in a changing environment or for helping acquire new clients.

One thing is for sure: as AI helps automate and make work more predictable, both law firms and clients will benefit.

Navigating and escalating sensitive issues requires emotional intelligence, and resolving issues where there is resistance from team members requires soft skills and a focus on relationships.

AI is so new and so foreign to most legal professionals that they may think of their current mode of working when expressing their needs.

ChatGPT isn't the only game in town.

A discussion on how training works for generative AI tools like ChatGPT.

Some key concepts related to Generative AI and ChatGPT to help attorneys grasp the essential concepts that make it work.

This is the first in a series of articles that will help lay a foundation so attorneys can better understand how AI works.

Legal professionals must remain focused and prepare to leverage AI.

AI-generated content and LLMs are in their infancy. New policies, guidelines, and styles will need to be developed for AI-generated content.

AI will indeed be disruptive, but Hybrid AI has a lot of positive potential.

The upcoming year looks to be a fascinating one for legal technology.

There are multiple factors identified as drivers of change within law firms, and there is now rough consensus that technology is one of those factors for firms.

Who does what work is changing, and the terms on how work is contracted is evolving.