Attorney/Client Relationship
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Small Law Firms
A Lawyer’s Guide To Boosting Client Loyalty: The Promised Land For Business Development
We all have to step up our game to ensure that client loyalty is developed with intent. -
Small Law Firms
No One Is A Rational Decisionmaker
Don't expect your stressed-out clients to act calmly; serve them as they actually are. - Sponsored
Law Firm Business Development Is More Than Relationship Building
Look forward to client outreach with InterAction+™. -
Small Law Firms, Solo Practitioners
How To Deal With Clients Who Want You To Discount Your Fee
Only give discounts to clients who are willing to make concessions and do their part.
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Small Law Firms, Solo Practitioners
What The Aftermath Of An Auto Accident Taught Me About Being Flexible With Client Service
Lawyers have to make money but that doesn't mean we always have to act like a businessperson. -
Boutique Law Firms, Small Law Firms, Solo Practitioners
Signing Up The High-Paying Client
Here is how one lawyer did it. -
eDiscovery, Litigators, Technology
7 (More) Lessons About Lawyering -- And Life
Here's the stuff that really matters. -
Biglaw, General Counsel, In-House Counsel
The Best Offense Is A Good… Network Of Law Firms
An argument in favor of in-house counsel spreading their business across multiple firms. -
Rank Stupidity, Small Law Firms, Solo Practitioners
Silly Things Clients Say
Some client comments that don't make sense, or are unintentionally funny, or are annoying. - Sponsored
Thomson Reuters' Claims Explorer: A Powerful Tool For Legal Claim Identification
Claims Explorer equips attorneys with powerful functionality to mitigate the risk of missed claims and enhance their strategic decision-making processes. -
Small Law Firms, Sponsored Content
How To Improve Client Retention At Your Law Firm
It’s a lot easier to keep an existing customer than to find a new one -- that’s an adage that rings true for any business, but especially for the business of law.... -
Biglaw, In-House Counsel
Are In-House Lawyers Happy With Their Outside Counsel?
Corporate clients want practical legal advice, but law firms aren't giving it to them. -
Small Law Firms, Solo Practitioners
How A Car Accident Helped Me Understand The Mindset Of Potential Clients
Turning to a lawyer is at some level an emotional decision. -
Small Law Firms, Solo Practitioners
Make Time For Face Time
It's a giant red flag if you never see your clients -- especially if you don't work in Biglaw. -
Small Law Firms, Solo Practitioners
Stay Away From Potential Clients Who Give Bad Online Reviews
Bad reviews can be petty, vindictive, or downright crazy -- and almost impossible to remove.
Sponsored
Sponsored
Thomson Reuters' Claims Explorer: A Powerful Tool For Legal Claim Identification
Claims Explorer equips attorneys with powerful functionality to mitigate the risk of missed claims and enhance their strategic decision-making processes.
Sponsored
Curbing Client And Talent Loss With Productivity Tech
Law firms must leverage technology to curb client attrition and talent loss, enhancing efficiency and aligning with evolving expectations for lasting success.
Sponsored
Luxury, Lies, And A $10 Million Embezzlement
In a scandal that rocked the business community, a former high-profile executive was sentenced to prison, plus five years of supervised release and restitution.
Sponsored
Sponsored
Law Firm Business Development Is More Than Relationship Building
Look forward to client outreach with InterAction+™.
Sponsored
Tackling Deposition Anxiety: How AI Is Changing The Way Lawyers Do Depositions
Depo CoPilot is a cutting-edge technology laser-focused on helping you perform your very best at every deposition.
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Small Law Firms, Solo Practitioners
4 Common Excuses Potential Clients Use To Mooch Discounts From Attorneys
If solo practitioners want to stay in business, they must be able to separate the moochers from the genuinely needy. -
Boutique Law Firms, Small Law Firms
Beyond Biglaw: Taste Your Merchandise
There is no guarantee that you will like the taste of your own merchandise, but that doesn’t absolve you from taking one. -
Small Law Firms, Solo Practitioners
When Potential Clients Try To Be Cheap By Seeking To Lawyer Up At The Last Minute
Some folks are so hung up on saving money that they'll listen to anyone, not knowing whether the advice is good or not. -
Small Law Firms, Solo Practitioners
When Clients Try To Be Cheap By Doing The Work Themselves
Some people do not understand or appreciate what experienced lawyers know. -
Small Law Firms, Solo Practitioners
Back In The Race: Referring Bad Potential Clients To Colleagues Can Jeopardize Your Reputation
Three recommendations on what to do when you encounter a potentially troublesome client. -
Biglaw, In-House Counsel
On Succinct Advice
What type of lawyer are you -- someone who underkills a project, or someone who overkills? -
Small Law Firms, Solo Practitioners
Back In The Race: When A Potential Client Asks This One Question First, Be Careful
When the potential client asks this question first, before discussing anything else, you can assume a few things.