A Law Firm Checklist For Successful Client Portals
The questions to ask to make client portals your competitive differentiator.
Today, the client experience is critical.
Firms that are better at communicating and collaborating with clients have a sharper competitive edge and curate closer relationships.
Many firms are deploying client portals to make this happen.
Before investing in a client portal solution, however, there are some fundamental questions firms should ask.
Here, our friends at Thomson Reuters provide a checklist to assess where your firm is now and what its aspirations should be.
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